Resolving Disputes Anytime, Anywhere
Online Dispute Resolution (ODR) at GIMAC brings the power of technology into the heart of dispute resolution. ODR allows parties to resolve disputes through secure digital platforms, video hearings, and electronic filings, eliminating geographical barriers and reducing costs. It combines the integrity of traditional arbitration and mediation with the convenience of digital tools, ensuring that justice is accessible anytime, anywhere.
Why Choose ODR
- Accessibility Without Borders – Parties can participate in hearings from anywhere in the world.
- Secure & Confidential – Advanced digital platforms ensure privacy and data protection.
- Cost-Effective – Reduces travel, accommodation, and logistical expenses.
- Time-Saving – Faster scheduling and streamlined digital processes reduce delays.
- User-Friendly Technology – Intuitive platforms make participation simple for all parties.
- Environmentally Responsible – Reduces the carbon footprint by minimizing physical travel.
Our Approach to ODR
At GIMAC, ODR is not just an alternative—it is an integral part of our service model. We provide:
- Secure Digital Filing Systems – Encrypted submission and storage of case documents.
- Virtual Hearings – Conducted via high-security video conferencing tools with features like breakout rooms for private caucuses.
- Digital Document Management – Centralized, searchable platforms for easy access to case files.
- Hybrid Options – Parties may combine digital and physical hearings to suit their needs.
- Technical Support – Dedicated teams ensure smooth functioning and minimal disruptions.
Types of Disputes Suited for ODR
- Commercial & Corporate Disputes – Cross-border contracts, business partnerships, and service agreements.
- Financial & Trade Disputes – International trade, commodity trade, and structured finance cases.
- Technology & IP Disputes – Digital content, AI, deepfakes, patents, trademarks, and copyrights.
- Creative & Media Disputes – Licensing, production contracts, and film finance disagreements.
- Consumer & Service Disputes – Cases that can be resolved efficiently without physical hearings.
ODR in the IFSC Context
Operating from GIFT City, India’s International Financial Services Centre, GIMAC leverages ODR to serve clients worldwide with speed and reliability. By combining global best practices with cutting-edge digital infrastructure, we ensure that ODR at GIMAC meets the standards of international enforceability while remaining accessible to businesses of all sizes.
The GIMAC Advantage in ODR
- Technology at the Core – Designed from inception to deliver digital-first services.
- Global Accessibility – Seamless participation across jurisdictions and time zones.
- Expert-Neutral Oversight – Mediators, conciliators, and arbitrators trained in managing virtual proceedings.
- Client-Centric Focus – Processes adapted to the needs of businesses, individuals, and investors.
- Future-Ready – Positioned to handle disputes in emerging fields like AI, fintech, and digital trade.
ODR at GIMAC is more than convenience—it is a vision of the future.
By combining fairness, enforceability, and innovation, we deliver dispute resolution that is accessible, efficient, and aligned with the digital age.